Shipping & Handling

Delivery Options for the United States

USPS and UPS are our preferred shipping provider and will be used whenever
possible. Shipping rates will be
based upon the shipping provider's standard rates. A small handling fee
is also applied.

For current UPS shipping rates, please visit: www.ups.com and click on the "Calculate Time and Cost" link.

International Orders

For individual orders we use UPS and USPS exclusively. For large contract orders, please contact your account manager for other options.

The customer pays all shipping, insurance and customs fees, and
assumes responsibility for any lost shipments to countries that don't
allow us to insure shipments within their borders. All International
orders are subject to an adjusted freight charge after shipment due to
weight or method of shipping.

Important Information:

Ground Shipping Orders received after 9:00 AM EST will be shipped 5-10 business days (Monday-Friday, excluding holidays), if merchandise is in stock.

Express Orders received after 9:00 AM EST
will be shipped the next business day (Monday-Friday, excluding
holidays), if merchandise is in stock. UPS 1 and 2-Day deliver Monday
through Friday.

Orders will be shipped upon authorization and verification of
credit card information. Your credit card will not be billed until
after merchandise is shipped.

Products requiring customized work (such as embroidery, etc.) CANNOT be guaranteed express delivery. When custom work is completed it will be shipped via the delivery service for which you paid.

Out-of-stock items or items drop-shipped from our suppliers CANNOT be guaranteed express delivery.

UPS® will not deliver to a Post Office Box.

If part of your order is out-of-stock, we will ship the available
merchandise via the delivery service for which you paid. When the
out-of-stock item becomes available, it will be shipped via Standard
Ground Service at no cost to you.

Sales Tax is charged on total merchandise (including shipping) for orders delivered.

APO/FPO Orders

APO/FPO Orders CANNOT BE SHIPPED 1-Day or 2-Day Service.

International Orders

International and Canadian Orders CANNOT BE SHIPPED 1-Day or 2-Day Service.

To ensure correct shipping, ALL International Orders must include a Phone or FAX Number.

The customer pays all shipping, insurance and customs fees, and
assumes responsibility for any lost shipments to countries that don't
allow us to insure shipments within their borders.

Shipping & Handling